LTT Outsourced CFO builds and runs the bookkeeping back office for other accounting firms. White-label, on your platform, invisible to your client. You keep the relationship and 40–70% of the fee. We keep the keystrokes.
Three files. Ninety days. Card rate. Nothing to sign but an NDA.
Bookkeeping is the one service line in a Malaysian practice where the work is high-volume, low-judgement, hard to staff and increasingly automatable. It is therefore the first thing worth taking off a firm's fixed cost base.
A junior bookkeeper is hired, trained and supervised whether or not the files are there. When a client leaves, the fee goes and the salary stays. Turnover resets the training every eighteen months.
The staff who can do a clean bank reconciliation are the staff you would rather have on chargeable audit or tax work, where the realisation rate is materially better.
Preparing the accounting records of your own audit client raises a self-review threat under the MIA By-Laws, and is prohibited outright for public interest entities. Routing that work to an unrelated firm removes the threat at source — and you still earn 40% of the fee.
SMEs increasingly expect cloud books, monthly management figures and e-Invoice readiness. Building that capability in-house is a software project, not a hire.
A referral from a professional firm is pre-qualified, arrives with records in some kind of order, and stays for years. Compared with digital advertising, content production and sales conversion, it is by a wide margin the cheapest way for us to acquire a client — and unlike an ad budget, it is only ever paid out of revenue that actually arrived. That is why the rates below are as generous as they are. We would rather buy distribution from firms that already have the relationship than from Meta and Google.
We are not an audit firm and we do not compete with you for audit, tax or company secretarial work. We do not sign, issue or file anything in your name. We do not approach your clients. Under the model we prefer, your client will never know we exist.
The only question that matters is who owns the client relationship. Everything else — who invoices, who collects, who chases documents, who gets what share — follows from that one answer.
At the top delivery tier LTT does substantially the same production work under both models. The difference in LTT's share — 70% under Model A against 60% under Model B — is the explicit, stated price of the front office: quotation, engagement, collection, document chasing and client relationship management. We price it at ten points of fee, and we would rather pay it than do it.
Under Model B, LTT's share is set by how much of the work we take. Three tiers, each a clean step up. You can put different clients on different tiers, and move a client up or down at any renewal.
| Tier | LTT delivers | You retain | Committed | Ad hoc |
|---|---|---|---|---|
| T1Data Capture | Softcopy only. Document classification, coding to the standard chart, data entry into Bukku Cloud or the LTT finance app, bank reconciliation from statement files. Output: posted ledger and trial balance. | Final review and adjustments, finalisation, all client contact, all hardcopy. | 30% | 40% |
| T2Full Set to Draft | T1 plus receivable and payable subledgers, fixed asset register, prepayments and accruals schedules, monthly trial balance, management accounts pack and supporting lead schedules in audit-ready format. | Review and sign-off, all client contact, all hardcopy. | 45% | 55% |
| T3Managed Back Office | T2 plus hardcopy collection, scanning and records management; direct document chasing and telephone liaison with the client under your brand; onsite visits; payroll; payment-maker services; e-Invoice handling. | The relationship, the quotation, the collection, and the professional review and sign-off. | 60% | 60% |
Committed means a standing minimum of RM5,000 per month payable to LTT across all your files, measured on a rolling three-month average and trued up quarterly. It is the volume that lets us schedule capacity instead of holding it idle, which is what the ten-point discount actually pays for. Ad hoc is file-by-file with no commitment. There is no discount at T3 because at that tier our cost is people-time, not spare capacity.
LTT's share will not fall below RM250 per entity per month at T1, regardless of the percentage. Small files still cost a fixed amount to run.
Opening balance migration, backlog catch-up, chart conversion and historic clean-up are one-off work, quoted per file — not taken from the monthly percentage.
A named LTT team is assigned to your firm, with a shared job tracker and a monthly capacity planning call. Rate reviewed by agreement at that point.
A firm's fully loaded cost for one junior bookkeeper — salary, EPF, SOCSO, EIS, bonus, leave, training, supervision and desk — is a fixed monthly number that exists whether or not the files do. At T1 we convert that fixed number into a percentage of fee that only exists when a fee exists. Run your own figures: take one junior's loaded cost, the number of files they carry, and the fees those files bill. Compare the contribution with the same fees less 30%. We are confident enough in that comparison to put it on a public page.
Be honest about one thing when you run it: at T1 and T2 your review time does not disappear. What disappears is the fixed cost, the recruitment, the leave cover and the turnover.
The card rate is a standard rate for standard work. These are the boundaries. Anything outside them is not refused — it is quoted.
| Assumption | Standard rate applies when… | Quoted case by case when… |
|---|---|---|
| Platform | The books run on Bukku Cloud Accounting or the LTT standard finance app, and the client has no fixed preference of their own. | The client mandates SQL, AutoCount, Xero, QuickBooks, MYOB, Million, Odoo or similar. We can work in them; we lose the automation bridge, so the rate changes. |
| Record condition | Legible softcopy in a recognised format — PDF or image bank statements, supplier invoices, POS or sales summaries. | Handwritten or unreadable documents; consolidated multi-bill statements needing manual splitting; heavy mixing of personal and business spending; multi-currency; foreign records. |
| Reconciliation load | Ordinary monthly bookkeeping with a normal volume of banked transactions. | Heavy or forensic reconciliation, unbanked cash takings, intercompany reconstruction, backlog beyond one prior year, group consolidation. |
| Fee basis | Your normal in-house rate for work done remotely or at your own office, on records delivered to you or collected by you. | The fee already includes value-added services — those are stripped out of the base before the percentage is applied. |
| Excluded services | Tax computation and filing, audit fieldwork, company secretarial, advisory and CFO work, e-Invoice middleware build and statutory lodgement are not included at any tier. Each is separately scoped and separately priced if you want it. | |
Ten working days from complete records, defined in the engagement schedule so the clock only starts when the documents actually are complete. Queries raised within five working days of receipt, not at month end.
At T1 and T2 the final review, the adjustments and the professional sign-off are yours. LTT does not sign, issue, lodge or file anything in your name, and does not hold itself out as your firm.
One round of review adjustments is included in the tier rate. Systematic rework caused by source data materially different from what was scoped is re-quoted before it is done, never after.
Under Model B the client is yours. LTT will not approach, quote to or accept a direct engagement from your client during the term and for 24 months after. The same restriction binds you against LTT's clients.
A mutual NDA precedes any file. Data is held only in the systems named in the schedule, access is by named personnel, and everything is returned or destroyed on termination at your election.
Either side may terminate on 60 days' notice. LTT hands back every file in native, usable format — the client's books are the client's books. No data is held hostage to a fee dispute.
Nobody signs a framework agreement on the strength of a web page. Five stages, each with something to hand over at the end of it, and a real exit at every one.
Agree the principle and the model. Sign a mutual NDA. Pick the pilot files together — ideally the ones your own team least wants.
Three to five live files at card rate, no volume commitment, no framework agreement, no exclusivity. Measured against criteria agreed in advance — turnaround, review adjustments per file, your internal hours per file, and your realised margin against your in-house margin.
Sign the outsourcing framework agreement: rate card, service levels, volume commitment, data protection, non-solicitation, exit. The commitment period starts here, not before.
Migrate the existing book progressively. A named LTT team, a shared job tracker, your own onboarding pack under your brand, and a monthly capacity planning call.
Once the bookkeeping runs itself: audit-ready file packs that cut your audit hours, unaudited financial statements and audit-exemption compilations, company secretarial support tooling, and AI agents for client intake and CRM.
Every firm now says it uses AI. Very few can say what the machine does, where the human sits, and what stops a confident wrong answer from reaching the accounts.
AI does the keystrokes. Arithmetic proves the keystrokes. A person signs. Nothing in our pipeline is trusted because a model produced it — every number has to reconcile to something the client's own documents already say.
Every line carries a running balance, so every line carries its own proof. Where the chain breaks, the true amount is recovered from the balance movement; a statement is accepted only when the printed total debit and total credit agree to the cent.
Our naming standard puts each document's amount into its filename at intake, so every listing line is checked against the document it came from — two records of the same figure, produced by different routes.
Supplier statements, POS readings, gateway settlement reports and payroll summaries are third-party totals. We reconcile to those rather than to ourselves.
One published chart of accounts, one authority, administrator-only writes. What the pipeline learns on a client goes to a proposal queue, because most of it is client-specific and has no business becoming a practice standard.
The model that reads a figure is not the model that interprets the narrative, and neither decides whether a page was read correctly — arithmetic does. A page whose own totals fail is re-read automatically.
No output is issued on the strength of the machine. Where LTT works as your back office, that person is your reviewer, and the sign-off never leaves your practice.
Figures are from live engagements, anonymised — if we would name them to you, we would name you to the next firm. The full capability paper, including what the pipeline does not do, is available on request.
Ninety days, card rate, no commitment, no agreement to sign beyond an NDA. If the scorecard is not obviously better than doing it in-house, we shake hands and you have lost a quarter's worth of nothing.
